1. Who We Are

Laidback Inc. („Laidback,” „we,” „us,” or „our”) is a company incorporated in Delaware, USA. We provide an AI-powered recruitment platform that helps companies find and connect with candidates. This privacy policy explains how we collect, use, and protect your personal data when you use our website and services at app.laidback.cloud.

2. Data We Collect

When you create an account and use our services, we collect:

• Account information: Name, email address, company name, and job title
• Usage data: How you interact with our platform, features you use, and searches you perform
• Technical data: Browser type, device information, and IP address
• Advertising data: Information collected through advertising cookies and pixels, including device identifiers and browsing behavior for marketing purposes
• Cookie data: See our Cookie Settings for details

3. How We Use Your Data

We use your data to:

• Provide and maintain our recruitment platform
• Authenticate your account and keep it secure
• Process your sourcing requests and deliver candidate matches
• Improve our services through analytics and product development
• Communicate with you about your account and our services
• Show you relevant advertisements on other websites and social media platforms
• Measure the effectiveness of our advertising campaigns
• Create audiences for marketing purposes (e.g., similar audience targeting)

4. Legal Basis for Processing

We process your data based on:

• Contract performance: To provide the services you signed up for
• Legitimate interests: To improve our platform, ensure security, and conduct analytics
• Consent: For advertising cookies and marketing pixels (you can manage these in our Cookie Settings)

5. Third-Party Services

We share your data with the following service providers who help us operate our platform:

• Auth0: Authentication and account security
• Google Cloud Platform: Infrastructure and data storage
• Microsoft Azure: AI processing and infrastructure
• PostHog: Product analytics to improve our services

These providers process data on our behalf under appropriate data protection agreements.

With your consent, we also use the following advertising and analytics services:

• Google Analytics & Google Ads: Website analytics and advertising
• Meta (Facebook/Instagram): Advertising and audience targeting
• LinkedIn: Professional advertising and analytics

These services may collect data about your browsing behavior to show you relevant ads. You can manage your preferences in our Cookie Settings.

6. Data Retention

We retain your account data for as long as your account is active. If you request account deletion, we will delete your personal data within 30 days, except where we are required to retain it for legal or compliance purposes.

7. Your Rights

Under applicable data protection laws, you have the right to:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal data
• Portability: Request your data in a machine-readable format
• Objection: Object to processing based on legitimate interests
• Restriction: Request restricted processing in certain circumstances

To exercise any of these rights, contact us at support@laidback.so.

8. International Data Transfers

Your data may be processed in the United States and other countries where our service providers operate. We ensure appropriate safeguards are in place for any international transfers of personal data.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the „Last updated” date.

10. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at support@laidback.so.

11. Complaints

If you are not satisfied with our response to your privacy concerns, you have the right to lodge a complaint with your local data protection authority.